Your Tech Support Partner
In Japan

Serving the international community who require
native English speaking technicians for tech support in Japan


HARDWARE SUPPORT | RACK ELEVATION | DECOMMISSIONING

Data Center and Business Tech Support operating in downtown Tokyo. We are a small very capable company dedicated to servicing our customers at the best possible service rates in Japan. Ad-hoc support available
CABLE CLEAN UP
HDD DEGAUSSING
DECOMMISSIONING

Server Rack Elevation

HARDWARE INSTALLATION

Smart-hands onsite to unbox and rack your hardware.

PATCH YOUR GEAR

We use your port mapping diagram and get your gear patched.

THE HANDOVER

When the installation is complete, we hand over access to you.

We can remain onsite as long as you need us… to monitor remote testing and software installations

Your team can log in via remote setup to configure your routers once installed.

BEST RATES IN JAPAN FOR DATA CENTER SUPPORT

We have extensive experience with most Data Centers in Japan. Let us take the barriers out of your way so you can concentrate on your configurations, and we will focus on getting your hardware installed.

INSTALLATIONS

We’ll handle the leg work, and get your hardware racked

and ready for hand-over

REPAIR

Whether it’s HDD swaps or entire motherboard replacements, no repair is too large or too small

DECOMMISSION

We can remove your hardware, degauss your HDDs and recycle the rest. No problem

OFFICE DECOMMISSIONING

Don’t waste money on sub-contractors and middle-men. Secure our service for your office decommissioning when you are ready to move.

TECHNOLOGY HARDWARE REMOVAL

Your office IDF is an area that needs attention when moving. ur technicians are trained for this specific kind of work. We can remove all server and IT components from your telecom room for disposal.

Decommissioning PC and Desktops  and Hard drives

Data destruction for decommissioned hard drives is handled by destryoing the entire drive. We can handle it. Desktops and PCs along with their monitors are removed and packed for recycling or disposal.

Removing Cabling

Offices in Japan mostly install cabling under the floors. We can remove it. And dispose of it. In most cases there are miles of cabing in a single office space.

TECHNOLOGY AT WORK

Other Support Services

Please inquire about supporting other projects in Japan

Site Surveys

Tokyo ITS conducts equipment audits, inventory and area surveys. We also report conditions in and around server cabinets in the DC site to keep you up to date.

Audio Support

Support services for industries outside the scope of technology companies as well as media support for live and recorded events including business seminars.

Site Monitoring

We are your eyes and ears in Japan for keeping an eye on your data cluster. Feel free to schedule routine visits to the telecom site here in Japan where your hardware lives.

Cable Clean-up Operations

Contact us for re-cabling. We have a very unique proceedure to get this done efficiently and cost-effectively. The procedures are modern and reliable to ensure re-cabling is correct. We also create efficient port mapping to assist in this operation. Let us stop by and proceed with a site survey and get you the best possible price on cable cleanup for your data center or server rooms.

TAKE NO CHANCES

HARD DRIVE Destruction Degaussing Service

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Generally destroying a hard drive is not just wiping it clean…it is literally destroying it. Our degaussing service is simple. We throw the drives into a powerful grinder and watch them turn into shredded metal. Take no chances with sensitive data and let us help.
 

Tech Support Requests

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